Refund policy

Simple: 14 days to change your mind. Last updated 17 October 2026.

14-day money-back guarantee

If TeachVerse Pro isn't right for you, ask for a refund within 14 days of your first payment and you get the full amount back. No questions asked. This applies to both monthly and yearly plans.

Renewals

  • Subscriptions renew automatically until you cancel.
  • If a renewal charged you by mistake (for example you meant to cancel), ask within 14 days of that renewal and we will refund it, as long as Pro hasn't been used much since.
  • After 14 days, payments aren't refundable, but you can cancel any time and keep Pro until the end of the period you paid for.

How to ask

  • Email hello@teachverse.app from your account's email address, or reply to your Paddle receipt.
  • Payments are handled by Paddle.com, our Merchant of Record, so refunds go back to the card or account you paid with, usually within 5–10 working days.

Faulty service

If something we promised for Pro doesn't work and we can't fix it, we refund the affected period whenever it happened. Your rights under consumer law are not affected.

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